Role Overview

As our Senior SRE, you will ensure system reliability and scalability by building automated, cost-optimized environments through IaC, balancing high performance with financial efficiency. You will optimize CI/CD pipelines for fast, consistent releases while owning Monitoring and Observability and defining critical SLAs/SLOs. To ensure system stability, you will lead Root Cause Analysis (RCA) to identify and mitigate underlying failures. You will join our collaborative environment as a key teammate, working alongside Machine Learning, Engineering, and Pre-sales teams to ensure the smooth delivery of our wonderful work as one unified team.

In this role, you will get to:

• Automate infrastructure, configuration, and deployments using IaC to ensure easy maintenance, consistency, and scalability.

• Ensure system availability and performance through continuous monitoring and proactive maintenance.

• Implement and manage SLAs to drive system efficiency and exceed customer expectations.

• Optimize cloud resource utilization to balance high performance with cost-efficiency.

• Design and optimize CI/CD pipelines to ensure fast, reliable, and automated software releases.

• Develop runbooks and procedures for streamlined incident response and routine maintenance.

• Collaborate with engineering teams to resolve production issues and implement reliability best practices.

• Lead incident response and post-mortems to identify root causes and prevent recurrence.

• Mentor engineers and advocate for DevOps culture to drive technical excellence across the organization.

You'll be successful if you have:

• 3–5 years of hands-on experience in designing, building, and maintaining cloud infrastructure and applying SRE practices in large-scale systems.

• Container Expertise: In-depth knowledge of container orchestration, specifically Docker and Kubernetes, to manage applications at scale.

• Cloud Proficiency: Hands-on experience with cloud components (VMs, Serverless, Storage, Networking) to ensure optimal utilization and cost-effectiveness.

• Advanced Automation & IaC: Strong skills in Terraform, ArgoCD, Helm, and GitLab CI.

• Observability: Experience with monitoring stacks (specifically Prometheus/Grafana) and defining measurable SLAs.

• Architectural Mindset: Ability to scope projects, define architectures, and select technologies based on project requirements.

• Security-First Approach: A "secure by design" mindset with experience in troubleshooting complex production issues.

• Leadership & Collaboration: Ability to work across teams and mentor junior/mid-level engineers through code reviews and workshops.

• Communication: Excellent verbal and written skills for engaging with both technical and non-technical stakeholders.

It’s a plus if you have:

• Secret Management: Experience with SOPS (Secrets Operations) for managing encrypted secrets within GitOps workflows.

• Pre-sales Experience: Experience gathering customer requirements and estimating project scope.

• Security Expertise: Hands-on experience with penetration testing tools like Nessus, Nikto, or Nmap.

• Certifications: Active cloud provider (AWS/GCP/Azure) or CNCF certifications (CKA/CKAD).

• Service Mesh: Experience utilizing technologies like Istio or Linkerd.

• Advanced Deployments: Implementation of canary or blue/green deployments for controlled and safe releases.

• Multitasking: Ability to effectively manage and deliver on multiple high-priority projects simultaneously.